Privacy Policy
Version 2026-09-23-draft · Covers Agent Walkthrough only. Debrief (the martial arts app) has its own policy.
Agent Walkthrough, based in Ontario, Canada, is accountable for the personal information described here. Questions go to our privacy contact below. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. The short version
- Your photos never leave your device. We store only their details (which room, when, what kind of device).
- Your note text is sent to our AI provider to be sorted into report items. Photos are never sent.
- Reports contain only the items you reviewed and signed off, never your raw notes.
- We don't sell your information, and there are no ads or tracking.
2. What we collect
- Account: your name and email. Your password is handled by our authentication provider and stored only as a secure hash.
- Profile and branding: brokerage, licence number, logo and report colour, if you add them.
- Properties: address, MLS® number and visit type.
- Your work: the notes you write, the report items and suggested fixes made from them, and your edits.
- Photo details only: room, time taken, caption and device type. Never the image.
- Records: each signed-off report (a frozen copy and when it was signed), the disclaimer and terms versions you agreed to and when, and when you exported a report and in what format.
- Billing: your plan, its status and dates, and Stripe's customer reference. Card details are handled by Stripe and never reach us.
- Technical logs: our hosting and database providers keep standard logs (such as IP address and browser type) for security and reliability.
3. What stays on your device
The app stores these in your browser on your device: your photos (full size and thumbnails), a room's note and photos until you tap Save room, notes waiting to sync when you're offline, and a copy of your recent properties and plan so the app works without a connection. Signing out removes the copy and any unsaved room. Photos stay until you delete the property or your account, or clear the browser's data.
4. How we use it
- To run your account and let you sign in.
- To sort your notes into report items (see section 5), and to build, sign off and export your reports.
- To bill you for your plan and tell you about it.
- To keep the service secure and working, and to improve how well notes are sorted (for example, by seeing where items are reclassified).
- To send account emails, such as confirming your address or resetting your password.
5. AI processing
When you save a note, its text and the room names for that property are sent to Anthropic (the maker of Claude) to be sorted into highlights, considerations and features. Photos are never sent. Under its commercial terms, Anthropic doesn't use this data to train its models. The results are stored with your property and labelled "AI-suggested" until you change them.
6. Information about other people
Your notes describe properties and may mention other people, such as sellers or occupants. Please keep personal information out of notes and photos where you can. Reports include only the items you signed off, never your raw notes. The Back up download does include your raw notes, because it's your own working copy; don't share it with clients.
7. Service providers
- Supabase: database, sign-in and server functions. Data is stored in the United States (Oregon).
- Vercel: hosts the website and app.
- Anthropic: AI sorting of note text (section 5).
- Stripe: payments and billing.
- Our email provider: sends account emails to your address.
Each receives only what it needs to do its job. We don't use advertising, analytics or tracking services.
8. Keeping and deleting your information
We keep your information while your account exists. You can delete your account in the app at any time; it's immediate and removes your properties, notes, reports and records. Copies may remain in our providers' backups for a short time before being overwritten. Stripe keeps billing records for as long as the law requires.
To see or correct the information we hold about you, or to ask any privacy question, contact us. You can also complain to the Office of the Privacy Commissioner of Canada.
9. International transfers
Our providers store and process data outside Canada, mainly in the United States, where different laws apply, including laws that may let authorities access it.
10. Security
Data is encrypted in transit, and database rules restrict every account to its own data. No system is perfectly secure, and we can't guarantee absolute security.
11. Changes
We'll update the version above when this policy changes and tell active users about material changes by email or in the app.
12. Contact
Agent Walkthrough, Ontario, Canada · bigmikeginn@gmail.com